Billing & Payments

Can I pause or extend my subscription?

Pauses & Extensions We allow extensions for certain circumstances. Your subscription will automatically pause (no action needed), and you can extend access from the student das…

How do I download invoices or receipts?

Receipts & Billing History Receipts are always accessible in your dashboard. Renewal receipts are emailed automatically and also stored in your account. Find & Download You…

How do refunds work?

Refunds & Money-Back Policy MDSteps is an instant-access digital platform; therefore all sales are generally final and refunds are not offered. Important: Because access to QBa…

Which payment methods do you accept?

Payments & Billing (Stripe) All payments are processed securely through Stripe. We never store full card numbers on MDSteps. Security: Card data is tokenized by Stripe (PCI-DSS…