Summary: Intealth accepts credit/debit cards (Visa/MasterCard/Discover/AmEx) and ACH from a U.S. bank. Paper checks and money orders are no longer accepted. Some refunds are automatic; others require contacting ECFMG/Intealth Finance.
What to know
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Accepted methods: Major credit/debit cards (no U.S. bank required), or ACH (U.S. bank account only). You can preload funds to your Financial Account if you need multiple transactions.
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No paper payments; all applicant payments run through MyIntealth. Financial account maximum balance applies.
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Refunds: If an application is rejected/cancelled, refunds are processed to the original method, minus any applicable fees. Some adjustments are handled automatically in MyIntealth. (Exact timelines vary by case and card issuer.)
If your card is declined
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Try another major card or have a trusted payer complete the transaction (their name on the card is OK).
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Avoid VPNs; match billing address and postal code.
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If still failing, preload the amount to your Financial Account and pay the invoice from there.
If you see a duplicate/old charge
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Check Financial Account for an open invoice/credit; many duplicates auto-reconcile. If not, email support/finance to request investigation and refund back to the original payment method. (ECFMG/Intealth confirms refund policy; timelines depend on processor.)
Pay in MyIntealth with a major card or U.S. ACH—no paper payments. If you’re double-charged or an app is cancelled, refunds go back to the original method (minus any applicable fees). If a card keeps failing, preload funds to your Financial Account and pay the invoice from there.